By using this site you agree to the following terms and conditions

Questions
Should you have any questions about our products or need a hand making selections, our friendly team are happy to discuss any questions that you may have. We are always so happy to help you put together an amazing gift for someone that will make them feel super special, just ask us.
You can contact us at hello@juxtaposegifts.com.au or on 02 9719 9149, during our store opening hours.

Pricing
Pricing can sometimes vary from inside our lovely stores served by our great staff, to the pricing on our online store. All pricing at Juxtapose Boutique Gifts (Juxtapose) is in Australian Dollars (AUD) and includes GST. Customers ordering outside of Australia are not subject to GST and this amount will be deducted from your order.
Juxtapose reserves the right to change pricing at our discretion and without notice.

Gift Wrapping
Both in-store and online we offer gorgeous complimentary gift wrapping. Let us know at the checkout when ordering online if we can wrap for you. You can also enter your own customised message for a gift card and your recipient's address.

Ordering
You can call, email or use the checkout on the website to place an order with us. As mentioned earlier we are always happy take calls (during business hours) for any questions, concerns, or advice you may have in regards to the styles we offer in-store or on the website. Sometimes you may feel unsure about size or quality. We will always answer your questions honestly.

Ordering Online
This is the most popular and easy way to order. Once you have made your selection proceed through our clear and simple checkout. After you have completed your transaction you will receive an email confirming your purchase.

Ordering by Phone
Simply call Juxtapose on 02 9719 9149 and speak to one of our friendly people to make a purchase over the phone. If our phone is busy simply leave your details on the answering machine and someone will promptly return your call.

Ordering via Email
Orders can be submitted via email. Simply email hello@juxtaposegifts.com.au listing the items that you wish to purchase and we will get back to you within 24 hours with an order confirmation.

Payments
We accept Paypal, all major credit cards except American Express, and Direct Deposit. 

Once payment has been processed and cleared, your order will be shipped to you. If your package is going to a workplace, please include the business name so that it arrives promptly.

Product Availability
All our styles advertised should be in stock. Very occasionally we may unexpectedly run out of a style. If this happens we shall contact you as soon as possible and offer another item or size. Should we not be able to help you with your order we will refund you.

If the item is due to come in within the week, we will let you know upon ordering and will ship your order on the day our stock arrives. Should you be unhappy with this option or if the item is due to arrive later than expected you will be notified. If should you be unhappy with the timing you can be refunded.
Customers that are worried about availability should call or email us directly to place your order and avoid any disappointment.

Order Changes and Cancellations
Order changes or cancellations can only be accepted if your order has not already been dispatched. You may cancel or make changes to your order via email, or by calling our phone during our specified business hours. Please see our Returns & Exchange policy if your order has already been despatched before you have changed your mind.

Availability
From time to time items that are listed as in stock may in fact not be. We apologise if this situation does occur and will contact you within 24 hours to offer you a refund, discuss placing the item on back order for you, or offering you a suitable alternative.

Faulty Items and Damages
All items are thoroughly checked before being packaged with love and sent to you. However, if you receive any products that are damaged or faulty, please contact us within 5 days of purchase to arrange a full replacement or refund.

Disclaimer
The information on this website is provided in good faith. To the best of our knowledge the information is accurate and current. Juxtapose and related parties, or any of their employees, do not make any warranties as to the accuracy and completeness of the information on the website and that any products or services will meet your requirements. Juxtapose reserves the right to change any detail on the website at any stage, including prices.

Privacy
Any personal information that you provide to us including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of Juxtapose.